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Certified by The Centre for Entrepreneurship, Leadership & Business Management Development (CELBMD) Africa – The Pan African Professional Skills Development Centre

Business Communication is goal oriented. The rules, regulations and policies of a company have to be communicated to people within and outside the organization. In this course, you will learn how to practice effective business communication that will lead to business internal effectiveness and establishing a favorable outside the buisness environment.

Credit: business2community.com

What Will I Learn?

Introduction
What is Business Communication? 00:10:00
Components of Communication Process 00:10:00
Oral Communication - Meaning, Advantages and Limitations
Oral Communication 00:08:00
Written Communication - Meaning, Advantages and Disadvantages
Written Communication 00:05:00
Non Verbal Communication
Non Verbal Communication 00:06:00
Importance of Communication in an Organization
Importance of Communication in an Organization 00:15:00
Writing Effectively
Writing Effectively to get a Job/Potential Client 00:10:00
How to make a Great Presentation ?
How to make a Great Presentation ? 00:08:00
Use of Body Language in Communication 00:08:00
Grapevine Communication
Grapevine Communication 00:09:00
Feedback Communication
Feedback Communication 00:10:00
Communication Barriers
Communication Barriers – Reasons for Communication Breakdown 00:10:00
Effect of Communication Barriers in Business Communication 00:10:00
Overcoming Communication Barriers 00:10:00
Seven C’s of Effective Communication
Seven C’s of Effective Communication 00:10:00
Corporate Meetings
Corporate Meetings 00:10:00
Guidelines for Effective Communication
Guidelines for Effective Communication 00:20:00
Final Course Assessment
Final Assessment 02:00:00

Course Languages

English

About the Instructor

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